Maintenance
Something need fixing? Let us know and Nick will get it taken care of. We work with trusted local contractors to handle things quickly and correctly.
If you've got flooding, a gas leak, no heat in freezing temps, fire damage, or a sewage backup, don't submit an online request. Call us immediately.
(848) 285-5464Available 24 hours a day, 7 days a week for emergencies.
How It Works
Use the login credentials we gave you at move-in. If you can't remember your password, just give us a call and we'll get you back in.
Be as specific as you can. What's broken? Where is it? When did it start? Photos help a lot. The more detail you give us, the faster Nick can get the right person out there.
Nick Stallings coordinates all maintenance personally. He'll review your request, contact you to arrange access, and schedule the repair. Most non-emergency issues are handled within a few business days.
Call us immediately for: Flooding or water damage, gas leaks or gas smell, no heat when it's below freezing, fire damage, sewage backup, break-ins or security concerns.
Submit through the portal: Running toilet, dripping faucet, squeaky door, appliance issues, minor cosmetic concerns. These are handled during normal business hours, usually within a few days. We'll keep you posted on the timeline.
After You Submit
You'll get confirmation that we received your request. Nick reviews every submission personally, not some call center.
Nick will reach out to schedule the repair and coordinate access. He works with a network of trusted local contractors who know our properties well.
After the work's done, we'll check in to make sure everything's handled to your satisfaction. If something isn't right, we'll make it right.
